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Change Management Reference

Column Reference

Audit Log

Column Description
Change Type The operation performed (see Change Types below)
Bulk Bulk marks a record that groups underlying records
Target The exact name of one item, to list that item's history
Description Optional, user-editable note on the record
Requester Email of the user who made or requested the change
Approver Email of the approving user
Date Date and time of the record (e.g. 07/27/2026, 05:23:44)
Status Original, Pending, Reversion, or Reverted

Change Requests

Column Description
Change Type The operation requested
Bulk Bulk marks a request covering records
Target The exact name of one item, to list that item's history
Description Optional, user-editable note on the request
Requester Email of the user who submitted the request
Criticality Urgent or Normal. Urgent requests are listed first
Date Date and time the request was created
Status Pending, Approved, Rejected, Partially Approved, or Partially Rejected

Scheduled Changes

Column Description
Change Type The operation that will be performed
Bulk Bulk marks a scheduled change covering records
Target The exact name of one item, to list that item's history
Description Optional, user-editable note
Requester Email of the user who submitted the change
Approver Email of the approving user
Scheduled Date Date and time the change will execute

Filters Panel Reference

Each page has a Filters panel with a Target field above its multi-select filters. The multi-selects narrow the records already loaded; the Target field instead lists the history of the one item you name.

Page Multi-select filters Target date range
Audit Log Change type · Requester · Approver · Status Uses the page's own date range button above the table (default Last 14 days)
Change Requests Change type · Requester · Status · Criticality Its own date range below the Target box (All time until you apply one)
Scheduled Changes Change type · Requester · Approver Its own date range below the Target box, (All time** until you apply one)

Target search behaviour:

  • The name must be an exact match; a partial name returns nothing
  • Submit with Enter; clear with the X in the box, which also resets the target date range where the page has one
  • On Change Requests and Scheduled Changes the target date range stays disabled until a target is entered (Enter a target first.)
  • An active target search counts as one filter in the panel's count, is cleared by Clear Filters, and is reloaded by Refresh data
  • Starting a target search, or changing it, clears any row selection

Status Definitions

Audit Log statuses (from the Status filter): Original, Pending, Reversion, Reverted.

Diff Notation (Before State / After State)

Marker Meaning
+ / green badge (e.g. +2 added) Field or value added
~ / badge (e.g. ~1 changed) Field or value changed
- / badge (e.g. -5 deleted) Field or value deleted

Nested sections in the diff can be opened with Expand and closed with Collapse. "No data available" in Before State means the object did not exist before the change (a create); in After State it means the object no longer exists (a delete).

Record Details Fields

Audit Log Record Details: Change Type, Status, Item, Requester, Requester ID, Creation Date, Scheduled?, Connect Change, Is Bulk Request? (bulk only).

Change Request Details: Change Type, Requester, Requester ID, Creation Date, Item, Description, Status, Criticality.

Scheduled Change Details: Change Type, Item, Requester, Requester ID, Creation Date, Scheduled Date, Description.

On a bulk record, Item belongs to each individual record rather than to the bulk record itself, so it appears once you open an individual record with View Individual Records. Item shows - when the record has no item.