Reviewing Change Requests¶
The Change Requests page lists submitted requests and their current status. The heading shows the total count. Urgent requests are listed before normal ones.
Reviewing a Single Request¶
- In the left sidebar, click Change Management > Change Requests.
- Click the row menu (Open menu) on the request, then click Review change.
- The Change Request Details dialog shows Change Type, Requester, Requester ID, Creation Date, Description, Status, Criticality, and the Before State / After State diff.
- Click Approve to accept the change, Reject to decline it, or Close to leave it pending.
Reviewing a Bulk Request¶
- Click the row menu on a request with a Bulk (n) badge, then click Review bulk change.
- The dialog shows the request metadata and a Change Summary (e.g. "4 records affected") with the values being applied.
- Click Approve Bulk or Reject Bulk to act on the whole group, or click View Individual Records to step through each record before deciding.
Approving or Rejecting Multiple Requests¶
- Select the checkbox on each request you want to act on (or use the select-all checkbox in the header row).
- Click Approve Request or Reject Request in the toolbar that appears.
- Click Clear to deselect without acting.