Skip to content

Reviewing Change Requests

The Change Requests page lists submitted requests and their current status. The heading shows the total count. Urgent requests are listed before normal ones.

Reviewing a Single Request

  1. In the left sidebar, click Change Management > Change Requests.
  2. Click the row menu (Open menu) on the request, then click Review change.
  3. The Change Request Details dialog shows Change Type, Requester, Requester ID, Creation Date, Description, Status, Criticality, and the Before State / After State diff.
  4. Click Approve to accept the change, Reject to decline it, or Close to leave it pending.

Reviewing a Bulk Request

  1. Click the row menu on a request with a Bulk (n) badge, then click Review bulk change.
  2. The dialog shows the request metadata and a Change Summary (e.g. "4 records affected") with the values being applied.
  3. Click Approve Bulk or Reject Bulk to act on the whole group, or click View Individual Records to step through each record before deciding.

Approving or Rejecting Multiple Requests

  1. Select the checkbox on each request you want to act on (or use the select-all checkbox in the header row).
  2. Click Approve Request or Reject Request in the toolbar that appears.
  3. Click Clear to deselect without acting.