| 10DLC |
10-digit long code. Registration for A2P SMS messaging. Requires an AWS Support ticket. |
| Amazon Connect message templates |
Amazon Connect feature used as the migration target for email and SMS message templates. |
| Amazon Pinpoint |
AWS customer engagement service reaching End of Support on October 30, 2026. |
| AppFlow |
AWS service used to ingest endpoint data from S3 into Amazon Connect Customer Profiles. |
| Bootstrap |
Tool command that deploys a CloudFormation stack with required infrastructure. Must run before any export or import step. |
| Contact Flow |
Amazon Connect resource that defines the sequence of actions in a customer interaction. Pinpoint journeys are imported as Contact Flows. |
| Customer Profiles |
Amazon Connect feature that stores customer data. Migration target for Pinpoint endpoints. |
| DIMENSIONAL segment |
A Pinpoint segment defined by attribute-based filters. The tool imports these segments into Customer Profiles. |
| EOS |
End of Support. Amazon Pinpoint reaches EOS on October 30, 2026. |
| Express Setup |
Tool command that provisions a production-ready Amazon Connect instance with required infrastructure. |
| IMPORT segment |
A Pinpoint segment created by uploading a CSV or JSON file. The tool does not import these segments. |
| Journey Builder |
Amazon Connect feature for creating multi-step, multi-channel customer journeys. |
| Migration state |
A JSON file stored in S3 at s3://<bucket>/instances/<instance-id>/state.json. Records ARN mappings for templates, segments, and endpoint attributes. Do not manually edit this file. |
| Node.js |
Runtime environment required to execute the migration tool. Version 22 or later is required. |
| Outbound Campaigns V2 |
Amazon Connect API for creating and managing outbound campaigns. |
| Preflight |
Tool command that validates the AWS environment before migration. Read-only; no resources are created. |
| Q_MESSAGE_TEMPLATES |
An Amazon Connect knowledge base integration type required for importing message templates. Must be configured on the Connect instance before running import-templates. |
| SCP |
Service Control Policy. An AWS Organizations policy that can restrict IAM permissions. |